Shipping & Returns

Orders are dispatched within one business day. No postage over the weekends or holidays. Items are sent by Australia Post and take between 2-12 business days. The Express shipping option can be selected at checkout. This takes between 1-4 business days. Your tracking number will be forwarded onto you via the AU Post platform. If you have created an Ocean Road Swimwear account then your tracking information can be access via this account. A tracking link & updates will be email to the email you give at checkout.

A pick up option is available at checkout. Pick up is from The Gap, Brisbane, 4061. Details are sent once your purchase is ready to be picked up.

All International orders are shipped via Australia Parcel Post. A tracking number will be forwarded onto you via email. Shipments are delivered by your countries national mail service. They take between 6 to 25 business days. Express Post can be requested by directly message: [email protected]

All orders will be in the English language.

Free shipping is not applicable on international orders. Customs and Duty Charges International orders may be subject to import charges.

Any Customs, Import duties, taxes, and associated fees or charges are the buyer’s responsibility and not included in the item price or postage cost.

We offer a 60 day money back return policy. So if you aren’t 100% happy with your order, we are more than happy to offer an exchange or refund.  Simply return your purchase to us in its original condition within 60 days and we will happily refund you or exchange it for another size. Please include a note with your email address and whether you require a refund or an exchange.

All Afterpay refunds will be made via the Afterpay platform and are less the non-refundable Afterpay fees which are appox: 6.6% of the total cost.

PayPal & ZipPay offer full refunds if the item is refunded with in 60 days of purchase. To ensure your return is fully refunded. Please make sure it is returned well within the 60 day limit or fees may apply.

Refund requests for purchases made incorrectly before the order is shipped are subject to $2per item handling fee.

Please note that the customer is responsible for any postage fees for returns.

All returned items should be returned in an 'As New' condition or a refund and/or exchange will not be applied.   Any returns that have damage, odor or marks such as; make-up, perfume & lipstick will not be refunded. If the marks are minor a cleaning levy of $15 will apply. Any damaged or missing packaging or tags will acquire a $5.00 charge. Items with removed or missing hygiene strips will not be refunded.

In the rare event that you receive merchandise that arrives damaged or is faulty please advise within 7 days of delivery and a replacement will be sent.

Please return your item along with a note containing your order number, email address and whether you want an exchange (size needed) or refund. My address is:

Ocean Road Swimwear,

18 Wurinya Street,

The Gap, QLD, 4061

A pick up/drop off option is available for exchanges. Pick up/drop off is at The Gap, Brisbane, 4061. Please contact us with your name, order number and the style and size you require. [email protected]

International customers can also benefit from the 60 day money back policy. Customers after an exchange will need to pay the cost of re-shipping.

The customer is responsible for any postage fees for returns and exchanges.

All returned items should be returned in an 'As New' condition or a refund and/or exchange will no be applied.   Any returns that have damage, odor or marks such as; make-up, perfume & lipstick will not be refunded. If the marks are minor a cleaning levy of $15 will apply. Any damaged or missing packaging or tags will acquire a $5.00 charge.

Payments are to be finalised within 3 days Please note: items are not secured in your cart, and remain available for purchase until full payment has been made.

Payment methods: Credit/Debit Card, PayPal, Apple Pay & Google Pay.

Pay in 4 payments: PayPal Pay in 4, (Afterpay & ZipPay Australia ONLY)

Bank Transfer or Bank Deposit AU, NZ, US,  CA, UK, EU (option & details at checkout)

If you are paying by Bank Transfer/Deposit please leave your name & order number as payment reference. Once your payment has been made please send an email letting us know. [email protected]

All orders for products are subject to availability. In the event of supply difficulties you will be notified within one working day of your purchase and a substitution or refund will be offered. If a desired item is labelled ‘Sold Out’ please contact me for details of when it will be available.

All order codes and PINs remain the property of Ocean Road Swimwear, are non-transferable and may not be reproduced in any form or used in conjunction with any other offer.

The offer is valid for orders over the minimum value stated in your communication.

The offer is valid until the expiry date shown on your communication.

The offer is only valid on introductory orders for new customers only. One voucher PIN per customer only.

The offer can only be activated once the voucher PIN has been entered at the checkout before payment has been made.

The offer can only be used for purchases made online at oceanroadswimwear.com.au It is not valid for telephone, eBay, Amazon or any other sales platform transactions.

If the order is returned, the value of the offer is non refundable.

The voucher PIN cannot be exchanged for cash. No change or refund will be given.

Ocean Road Swimwear cannot accept responsibility for the loss of your voucher PIN. It will not be replaced or its value refunded if this happens.

The offer is open to residents of selected countries that are over 18 years old only.

Ocean Road Swimwear reserves the right to amend these terms and conditions and/or discontinue the offer at any time.

If you use this publication and create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use oceanroadswimwear.com.au only with involvement of a parent or guardian. Ocean Road Swimwear reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. If you do not want to receive discounts and promotional information or wish to alert us to duplicate mailings, please email me at [email protected]  Ocean Road Swimwear is committed to respecting your privacy. All orders will be concluded in the English language. We may also contact you for market research purposes.

The limitations of colour reproduction and the individual colour settings of your screen may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.

If you are dissatisfied in any way with your order or have a query relating to delivery, please message me using the contact information below.

email: [email protected]

txt/call: 0432 830 872

Office hours are 9am to 5pm Monday to Friday AEST but messages are checked regularly out of hours.

We offer a 60 day money back return policy. So if you aren’t 100% happy with your order, we are more than happy to offer an exchange or refund.  Simply return your purchase to us in its original condition within 60 days and we will happily refund you or exchange it for another size. Please include a note with your email address and whether you require a refund or an exchange.

All Afterpay refunds will be made via the Afterpay platform and are less the non-refundable Afterpay fees which are appox: 6.6% of the total cost.

PayPal & ZipPay offer full refunds if the item is refunded with in 60 days of purchase. To ensure your return is fully refunded. Please make sure it is returned well within the 60 day limit or fees may apply.

Refund requests for purchases made incorrectly before the order is shipped are subject to $2per item handling fee.